Common Phenotypes and Solutions - DNA
Additional Sample or Ladder Peaks -- More peaks, often shorter, than expected
Most Probable Causes
- Chip contaminated -- Wear powder-free gloves
- Dust particles in separation channels -- Clean the electrodes; load the chip immediately after taking it out of its sealed bag
Probable Causes
- Sample degraded or contaminated -- Always wear gloves when handling chips and samples to prevent them from getting contaminated
- Chip preparation with cold reagents -- Prepare a new chip allowing reagents to warm to room temperature for 30 minutes before use
Chip not properly primed -- Use a new chip; check chip priming station using the seal test; check if clip and base plate of priming
station are in correct position
- Vibration of bioanalyzer -- Don't touch the bioanalyzer during a run; remove vibration devices from bench
Least Probable Causes
- DNA ladder degraded -- Check expiration date of reagents
Spikes -- Large narrow peaks
Most Probable Causes
- Vibration of bioanalyzer -- Don't touch the bioanalyzer during a run; remove vibration devices from the bench
Chip/gel-dye mix contaminated with particles -- Prepare new chip with new gel-dye mix; wear powder-free gloves only; don't touch the
underside of the chip; don't touch the wells of the chip; clean the electrodes; load the chip immediately after taking it out of its sealed bag
- Dye agglomerates present in the gel-dye mix -- Use dye concentration according to the Reagent Kit Guide
Probable Causes
- Chip preparation with cold reagents -- Prepare a new chip and allow reagents to warm to room temperature for 30 minutes before use
Least Probable Causes
- Power outlett -- Install power filter
Low Sensitiviy -- Many smaller peaks
Most Probable Causes
- Dye concentration too low -- Use dye concentration according to the Reagent Kit Guide
- Pipetting error during preparation of mixtures -- Check dilution procedure and calibration of pipette
- Chip pipetting error -- Pipette new chip; always insert the pipette tip to the bottom of the well when dispensing the liquid and holding the pipette at a slight angle will ensure proper dispensing of the liquid; use appropriate pipette tips
Probable Causes
- Fingerprint on focusing lens or on the backside of the chip -- Clean lens; do not touch the underside of the chip
- Insufficient vortexing of chip -- Vortex chip for 1 minute only using the IKA shaker for chip vortexing and adjust to proper speed
Least Probable Causes
Chip contaminated -- Wear proper gloves only; don't touch the underside of the chip or the wells; clean the electrodes; load the
chip immediately after taking it out of its sealed bag
- Vibration of the bioanalyzer -- Don't touch the bioanalyzer during a run; remove vibration devices from bench
- Autofocus failure -- Check autofocus using the Diagnostics test
Missing Peaks -- No or too few peaks observed; marker peak may be absent
Most Probable Causes
Too high salt concentration in sample -- Refer to the maximum sample buffer salt concentration as specified in the reagent kit
guide; dilute samples with deionized DNase-free water if necessary
Clogged gasket and plastic adapter of priming station -- Check chip priming station using seal test; clean/replace gasket and
plastic adapter if necessary
- Wrong settings of the chip priming station -- Check if clip and base plate of priming station are in the right position
- Current leaks due to contaminated electrodes -- Clean electrodes with analysis-grade water and a toothbrush
Probable Causes
- Laser broken -- Perform Laser/LED/Optics test and Autofocus test
Least Probable Causes
- Autofocus failure or high voltage power supply defective -- Check autofocus and high voltage power supply by Diagnostic test
- Sample wells filled with water -- Refer to the Reagent Kit Guide for proper preparation of the chip
Missing Upper Marker
Most Probable Causes
Alignment of upper marker not working properly -- Manually set the upper marker: in the electropherogram tab, highlight the
appropriate peak in the peak table; with a right-mouse click, select "Manually Set Upper Marker"
Upper marker digested by restriction enzymes -- Inactivate restriction enzymes by adding EDTA or heat inactivate according to
manufacturers instructitons
Probable Causes
Too high salt concentration in sample -- Refer to the maximum sample buffer salt concentration as specified in the reagent kit
guide; dilute samples with deionized DNase-free water if necessary
Broad Peaks
Most Probable Causes
- Current leaks due to contaminated electrodes -- Clean electrodes with analysis-grade water and a toothbrush
Clogged gasket and plastic adapter of priming station -- Check the priming station using the seal test; clean/replace gasket and
plastic adapter if necessary
- Wrong settings of the chip priming station -- Check if clip and base plate of priming station are in the right position
- Dye concentration too high -- Use dye concentration according to the Reagent Kit Guide
Probable Causes
- Genomic DNA or cDNA contamination -- Check DNA preparation procedure
Baseline Dips -- A wider dip in the baseline than a spike
Most Probable Causes
- Too high sample concentration -- Use sample concentration according to the DNA Reagent Kit Guide
- Sample impurities: e.g. gDNA, ssDNA, etc -- Check DNA-isolation protocol; if possible, clean up samples
Probable Causes
- Dye concentration too low -- Use dye concentration according to the Reagent Kit Guide
Least Probable Causes
- Autofocus failure -- Check autofocus using the autofocus test in Diagnostics
Baseline Noise -- Baseline is made up of many small, sharp up and down peaks
Most Probable Causes
- Fingerprint on focusing lens or on the backside of the chip -- Clean lens; do not touch the underside of the chip
Probable Causes
- Autofocus failure or high voltage power supply defective -- Check autofocus and high voltage power supply under Diagnostics
Least Probable Causes
Chip contaminated -- Wear powder-free gloves only; don't touch the underside of the chip or the wells; clean the electrodes; load
the chip immediately after taking it out of its sealed bag
Baseline Jumps -- Baseline does not remain uniform and jumps up or down very suddenly
Most Probable Causes
- Vibration of the bioanalyzer -- Remove vibration devices, such as vortexers and vacuum pumps, from the bench
- Instrument lid was touched during the run -- Don't touch the bioanalyzer during a run
Least Probable Causes
- Laser defective -- Check Laser by using the Diagnostics test
Wavy Baseline -- Baseline not uniform across x-axis
Most Probable Causes
- Leak current due to dirty electrodes -- Clean electrodes
- Detergents in PCR-buffer lowers surface tension in wells of chip, which leads to liquid spill on the top of the chip during vortexing -- Prepare a new chip and lower the vortexing speed or mix samples manually
- Dye concentration too low -- Use dye concentration according to the Reagent Kit Guide
Probable Causes
- Wrong settings of the chip priming station -- Check if clip and base plate of priming station are in the right position
- Clogged gasket and plastic adapter of priming station -- Check the priming station using the seal test; clean/replace gasket and plastic adapter if necessary
Least Probable Causes
- Changes of ambient temperature of more than 5C during the run -- Place bioanalyzer in thermally stable environment
- High voltage power supply defective -- Check high voltage power supply using the Diagnostics test
Late Migration -- Peaks do not appear until late
Most Probable Causes
- Vortex speed too high -- Vortex at lower (medium) speed; for chips, use only the IKA vortexer
- Leak current due to dirty electrodes -- Clean electrodes
- Detergents in PCR-buffer lowers surface tension in wells of chip leading to liquid spills on top of the chip during vortexing -- Prepare a new chip and lower the vortexing speed or mix samples manually
- Dye concentration too low -- Use dye concentration according to the Reagent Kit Guide
Probable Causes
- Vortex adapter not connected tightly -- Press vortex adapter tightly on mount; replace vortex adapter
- Clogged gasket and plastic adapter of priming station -- Check chip priming station using the seal test; clean/replace gasket and plastic adapter if necessary
- Wrong settings of the chip priming station -- Checkif clip and base plate of priming station are in the right position
- Genomic DNA or high molecular weight DNA contamination -- Check DNA isolation protocol
Least Probable Causes
- Changes of ambient temperature of more than 5C during the run -- Place bioanalyzer in thermally stable environment
Peak Tailing -- After expected peak, second peak observed very close to expected
Most Probable Causes
- Restriction enzymes may cause peak tailing -- Use different restriction enzyme; appy additional purification step
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